FAQ
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General
Yes, you can interact with real devices in real time as if the device was in the exact real world conditions you create.
Yes! Snap Automation supports all versions of Apple’s iOS.
Yes! Snap Automation supports all versions of Android OS.
Yes, For android you can directly side-load your application onto the device. For iOS, TestFlight is required to test your application. For a step-by-step walkthrough on using TestFlight on our devices please refer to the user documentation.
4G LTE ( 3GPP), 5G (NR NSA | SA), Wi-Fi (Supports all IEEE 802.11A-802.11AX 2.5 GhZ 5GhZ), bluetooth 5.3, and many other legacy connectivity protocols. If your teams requires a specific legacy standard please reach out and we will happily accommodate your request.
Snap Automation allows you to bring your own hardware and use the software as a SaaS model. This is called our BYOL (Bring your own Lab) model where you are responsible for hardware/devices and we are responsible for the software and ensuring it works on the latest operating systems. In the plug and play model we will gladly provide technical support to help bring your lab online.
No, All our Devices are real devices across our global labs
Pricing
Yes, We do offer savings for our annually billed customers. Please reach out to our sales team for more information.
No, we are strong believers in pricing transparency. At Snap Automation, What you see is what you get.
The SnapBox will be lent to your team for the duration of your subscription to Snap Automation.
No, with your snap subscription you are given access to all SNAP future releases and support!
Yes! Reach out to our Client success engineering team.
Privacy & Security
Yes, The communication is SSL secured. We partner with AWS to provide security and safety for your data in the Snap Cloud.
SnapCloud can be provisioned in a specific Region or country depending on your team’s data handling and processing requirements.
The current countries we can support are:
| Australia Brazil Germany India Israel Japan South Africa Sweden United States | Bahrain France Hong Kong SAR Indonesia Italy Singapore South Korea United Kingdom |
SnapCloud and its partners are secured in an ISO 27001 facility. All data stored in The SnapCloud is AES-256 encrypted
Snap Automation will not have access on your mobile application. For security reasons, please delete the application before releasing the device.